Return Policy
You have 14 days from the date of purchase to Request a refund or exchange. In the unlikely event you are not happy with your order please contact us on pjwaxco@gmail. Please include your details within the email so we can try to resolve the issue. Please allow up to 24 hours to respond.
We can not refund any wax melts or products that have been Used or opened. If your order has arrived damaged please include a photo in your email. Whilst wax is made to be broken we would hate to see your orders arrive damaged. All returns must be made in their original packaging and must be unopened or tampered with. We are a small business and returns are covered by you at this time.
We will always try to resolve any issues that are brought to our attention. If you have a change of heart about the product you have purchased from us please ensure it is returned in the original packaging. Unused, unopened and un damaged.